london
English, French
Experienced thought leader in travel and tourism, with a passion for helping travel brands and destinations to create a sustainable and successful future.
Caroline manages the global content strategy for travel and tourism at Euromonitor International, working with research teams across 84 countries and 16 offices worldwide.
As an industry thought leader, Caroline engages with clients, trade bodies and research partners on the most impactful trends shaping global travel and tourism. Sustainability and digital transformation in travel are key topics of interest. Before joining Euromonitor, Caroline was a guide in one of Edinburgh’s leading visitor attractions.
GenAI is disrupting customer experience with a new era of hyper-personalisation and innovation, opening up new experiences for consumers and new revenue opportunities for brands bold enough to experiment. GenAI bridges the gap between expectation and product/service delivery, taking customer satisfaction to a whole new level.
Every year in March the world of international tourism gathers at the largest travel trade show, ITB Berlin.
Join Caroline Bremner, Senior Head of Travel Research at Euromonitor International, as she highlights five key trends shaping the future of travel and tourism; essential viewing for anyone in the industry. Despite economic challenges, travel is thriving, driven by the key trends of immersive experiences; travelling with intent; the connected trip; alignment with values, while sustainable, people-centric models ensure a resilient future.