Annual Fintech Summit Singapore is set to reshape the fintech landscape by fostering conversations in finance, legislation, and technology. From February 26 to 28, 2025, Singapore will be the global hub for fintech founders, entrepreneurs, investors, regulators, policymakers, academics, and media from around the world.
Session title: Customer Experience and Personalization
Session description: Consumer behaviour shifts and technological advancements will continue to empower the evolution of loyalty programmes. To optimize customer experience by personalization, the future of loyalty will be shaped by three key trends: emotional engagements, gamification, and tokenization.
Date and time of the EMI session: 28 February 2025, 17:00–18:00 GMT+8
Name and title of the speaker involved: David Zhang, Insights Manager - Payments and Lending
Discount code: ANFTW
Register HERE.